Support

How can we help?

Guides for our apps, answers to common questions, and a real person on the other end of the email.

Getting started

Set up Pay Check Mate, add your base rate and log your first shift.

Log shifts, edit hours and understand how overtime is calculated.

Set penalty rates, weekend loadings and allowances for your award.

Generate a pay report and compare it to your payslip.

How your data syncs between devices and how to restore it.

Request content changes, check hosting status or renew your plan.

We are in final testing for the App Store. Join the notify list on the app page and you will be first to know.

No. Your data lives on your device and in your own iCloud. There is nothing to sign up for.

Yes. Every website comes with a dashboard you can use yourself, and a care plan if you would rather we did it.

Email admin@rpasapps.com.au with what you were doing, what happened and a screenshot if you have one.

Email us and a human will reply within one business day.